Thursday, November 12, 2009

New! Outages updates online

We’ll help you get prepared for possible power outages.
Winter weather is just ahead! And even though PGE works hard to prevent power outages, sometimes, severe wind, snow and ice can knock out even the most reliable of electrical systems. We’re prepared to respond instantly to problems, and our new online outage map is already up and running. Now it’s your turn to get prepared.

See new online outage information
Customers asked for it, and we responded. Our Web site now has information on current power outages, including a map showing outage locations, and a list of outages by county and zip code. You can also see estimated repair times.*

In our Outage section you’ll also find advice on what to do in a power outage, generator safety tips and other helpful information.

Get our new outage brochure
We just updated our “How to Prepare for a Power Outage” brochure, which can help you stay safe and comfortable if your lights go out. You can download the brochure (PDF) or pick it up at any PGE Community Office. This is a handy guide to keep in your outage kit.

Put together an outage kit
Every home should have an outage kit. Basics should include:

· Flashlight

· Battery-powered radio

· Wind-up or battery-powered alarm clock

· Extra batteries

· Manual can opener

· A copy of the PGE “How to Prepare for a Power Outage” (PDF) brochure

Remember to change batteries periodically.

Or, you might consider purchasing a ready-made Red Cross emergency kit that will help you be prepared for a power outage or a serious emergency. Visit the Red Cross online store.

Know how to report an outage
If you experience a power outage or see a downed power line, call the PGE outage line immediately (keep these numbers in a handy spot):

· Portland: 503-464-7777

Three key safety tips to remember

1. Never touch a downed utility line! Stay back and call PGE immediately.

2. Use portable generators safely. Read and follow the manufacturer’s instructions exactly.

3. Never use charcoal or gas barbecues indoors. Avoid deadly carbon monoxide poisoning!

*Estimated times may not be available during major outages.


Weatherization assistance
More money is available this year for low-income home weatherization programs, and income guidelines have increased to offer assistance to more households. To find out if you qualify, view our Weatherization Assistance section.


Fix-it Fairs
Mark your calendar and plan to join PGE at the free Fix-It Fair, on Nov. 21 from 8:30 a.m. to 2 p.m. at Roosevelt High School in North Portland. You’ll find how-to classes on a variety of home and garden topics, money-saving tips and free giveaways. Learn more about Fix-it Fairs through the City of Portland Web site.

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